Family & Personal Information

Access the Family/Personal function under the Borrower Services tab when you want to add information about the borrower’s spouse or parents, or if you need to add the borrower’s gender, driver’s license, date of birth, enrollment date, or date they became a borrower. The Family & Personal Information screen is composed of two sections, as shown in the example below. The first section is labeled Family Member Information, and the second is labeled Personal Information. If any information has been previously recorded it will be displayed on the form; otherwise the form will be blank.

To Add/Update Family & Personal Information

Enter or change the information on this screen using the table below as a guideline. The following fields (marked with an asterisk on the data entry screen) are required for entry:

·         Date of Birth

·         Enrollment Date

·         Borrower Since

Field Name

Required?

Size/Format

What to Enter

Spouse

Optional

50 characters; alphanumeric

None. Enter spouse's name (if known).

Spouse SSN

Optional

9 numeric characters

 

If entered, format must be "nnn-nn-nnnn" or "nnnnnnnnn".

Spouse is a Borrower

Optional

Radio Button

Select either "yes" or "no" (if known).

Parent SSN

Optional

9 numeric characters

If entered, format must be "nnn-nn-nnnn" or "nnnnnnnnn".

Borrower Lives With

Optional

50 characters; alphanumeric

Enter the name of the person the borrower lives with (if known).

Sex

Optional

Radio Button

Select the appropriate gender.

Driver's License/State

Optional

20 characters; alphanumeric/drop-down list

Enter the borrower’s driver’s license number and the select the state from which it was issued.

Date of Birth

Required

10 characters

If entered, format must be "mm/dd/yyyy".

Can use the Calendar icon to populate this field with a valid value; see the Calendar Icon link for more information.

Borrower Since

Required

10 characters

If entered, format must be "mm/dd/yyyy".

Can use the Calendar icon to populate this field with a valid value; see the Calendar Icon link for more information.

Enrollment Date

Required

10 characters

If entered, format must be "mm/dd/yyyy".

Can use the Calendar icon to populate this field with a valid value; see the Calendar Icon link for more information.

Click on the Reset icon to restore the entry/update form to its initial state. Any fields that previously had a value will be restored to the value that was displayed when the form was first opened. To save the revised family/personal information, click on the Save icon. The updated information will be written to the database.

To exit this process without saving the family/personal revisions, simply select another function from the drop-down box in the Navigation Bar.