Customer Services Functions Overview

Status Code

Description

D

Deferred

E

Enrolled

G

Grace Period

P

Postponed

Q

Collections, in house

R

Repayment, due diligence

S

Outside collector or attorney

T

Ready to close

V

Default claim submitted, not yet accepted

X

Assigned to US Department of Education

Y

Closed, with prejudice

Z

Paid, closed or cancelled in full