Post a Payment

Generally payments are applied to borrower accounts via the Inbound/Apply Lock-box Payments function. When payments are applied using that Inbound function, the total payment amount received is allocated across all the loans in the borrower's account, based upon Payment Parameters established within System Configuration Parameters in Office Management. The parameters are either "Weighted Average" or "Priority". The "Priority" method adheres to the following rules:

Under certain circumstances however, it may prove necessary to manually apply a payment to one or more loans in a borrower's account using the Post Payment function. This function lets the user apply a payment amount in the following manner:

The Post Payment function is accessed by (1) selecting one or more loans via the associated checkboxes, (2) selecting the Post Payment function from the drop-down box that appears in the Loans Navigation Bar. The loans selected in step (1) should be the loans the payment will be posted to.

When the Post Payment function is accessed in this manner, a pop-up window is displayed as follows:

Data Entry

Click on this link: Data Entry and Edit Guidelines to review information pertaining to what values may be entered into the various fields on the Post Payment entry form.

Reset Icon

Click on the Reset icon to restore the entry form to its initial state. Any fields which were modified or updated by the user will be restored to their initial value, that is the value that was displayed when the entry form was first opened.

Save Icon

To post the loan payment(s), click on the Save icon. Clicking the Save icon will trigger an edit process that validates the user-entered data. If there are any errors, they will be displayed in a pop-up dialog box as shown in this example:

Click on the OK button to acknowledge the errors and return to the entry form. Modify the field(s) in error and again click the Save button.

If there are not any edit errors, the payment(s) will be posted to the loan(s) and the data entry window will be closed.

Cancel Operation

To exit this process simply choose another function from either the Borrower Services or Loans function drop down box. The Post Payment window will be closed.